Community Bank Delaware Customer Service Report Card

It is our goal to provide the highest quality of customer service through consistent and efficient communication with our customers. Please take a moment to complete this report so that we may serve you better.

Your Name
Your Phone Number	(xxx) xxx-xxxx
Your Email

What was your main reason for contacting Community Bank Delaware?

How did you contact Community Bank Delaware?
Telephone
Walk-In
E-Mail
Other:

Name of bank representative spoke with
Department of bank

	Acceptable	Unacceptable	Undecided
The amount of time I had to wait to speak with a bank representative was reasonable.
The amount of time I had to wait to be transferred to speak with a bank representative was reasonable.
The amount of time I had to wait for a return call from a bank representative was reasonable.
The bank representative was courteous.
The bank representative was knowledgeable.
The bank representative gave me options to choose from.
The bank representative was easy to understand.
Overall Satisfaction